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Forum Discussion
Trouble uploading
Windows 11 user. When I drag and drop a folder or file onto the Dropbox folder in Windows Explorer, the upload fails saying I need permission.
I've tried Windows copy and move, and TeraCopy and Ter...
Update: I found the solution.
Even though I am logged in using the owner's ID and password, Dropbox still sees my computer as someone the "Team" works with and not a bonified paid user.
The resolution was to go to dropbox.com > Admin Console. On the next page, click Settings, scroll down to Content, then open Top Level Content Management and change the setting from Only Admins to Everyone.
Of course, this is only advised if you trust all team members and "people your team works with" to have this ability.
But, that was the permissions problem. It was not my computer, firewall, virus protection, or modem/router. I could upload to certain folders while I could not even create new folders.
Thanks for your help but, I obviously do not understand how Dropbox works. They seem to have their own interpretation how files should be transferred. It may be a limitation in their structure or coding but, it doesn't work like so many other file systems I use, either local or cloud based.
Since no one else is having a similar problem and I believe my PC is working as it should, then it must be me not understanding Dropbox mechanics. I must say, in the years I've had a personal account, it has never worked to my sensibilities.
I will just keep studying and finding workarounds and hope to someday understand it. I'll close this thread, if I can figure that out too.
Thanks for the help and responses.
Jay
Dropbox Staff
Dropbox StaffThere is something affecting the configuration of the Dropbox desktop application. Could you attach a screenshot showing the permission error message you're receiving?
Also, regarding the greyed out upload buttons on the site, are these for shared folders or private folders?
Update: I found the solution.
Even though I am logged in using the owner's ID and password, Dropbox still sees my computer as someone the "Team" works with and not a bonified paid user.
The resolution was to go to dropbox.com > Admin Console. On the next page, click Settings, scroll down to Content, then open Top Level Content Management and change the setting from Only Admins to Everyone.
Of course, this is only advised if you trust all team members and "people your team works with" to have this ability.
But, that was the permissions problem. It was not my computer, firewall, virus protection, or modem/router. I could upload to certain folders while I could not even create new folders.
Thanks for your help but, I obviously do not understand how Dropbox works. They seem to have their own interpretation how files should be transferred. It may be a limitation in their structure or coding but, it doesn't work like so many other file systems I use, either local or cloud based.
Since no one else is having a similar problem and I believe my PC is working as it should, then it must be me not understanding Dropbox mechanics. I must say, in the years I've had a personal account, it has never worked to my sensibilities.
I will just keep studying and finding workarounds and hope to someday understand it. I'll close this thread, if I can figure that out too.
Thanks for the help and responses.
