You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DLR1951's avatar
DLR1951
New member | Level 2
9 days ago

The shared link I sent out truncates the names of files included. Can I adjust the name column?

I’m trying to share a collection of files with non Dropbox users by sending them a link. The files have long names. When the recipients click on the link they get a list of files with very shortened ...
Shared Links
Web
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi DLR1951, thanks for posting here today. 

Can you open an incognito window on your browser, access your shared link from there (without being logged into your Dropbox account) and send me an example screenshot of what you’re seeing?

Feel free to send me a screenshot of what you see on your account as well, when accessing these files normally.

I’d like to have a visual first and look into this further.

Let me know when you’re ready.

DLR1951's avatar
DLR1951
New member | Level 2
8 days ago

Hi Nancy,

I have clipped out screen shots that I hope will make the issues clear. Have saved in a Word file. Not sure how to send this file to you.

 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!