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Forum Discussion
Internazionale
2 years agoExplorer | Level 3
Temporary files are created for Office files only in the Dropbox folder
good morning, I need your help.
I use dropbox for job, from the account that my boss created for us, we have shared dropbox, so if I change o cancel a file, every people see that changement of ...
Walter
2 years agoDropbox Staff
Hi there Internazionale, sorry to hear you're having issues with this.
In this case, I'd suggest pausing syncing or quitting the Dropbox desktop app when working on those files and resume syncing or relaunch the app once you're done with your edits.
This should help avoid the issue you noticed.
Let me know of any updates!
- Internazionale2 years agoExplorer | Level 3
Hi, thank for the answer, but it is impossibile for me do this, because I work everyday with a lot of file with my colleagues too, so I need to have the syncing in time. so, the fact is that is a problem only mine, e there isn't a problem for my colleague, I need that dropbox works like before and like all the rest of the office, my boss pay for it, so I need someone who solves my problems in a rush.
thanks,
have a nice day
- Mark2 years agoSuper User II
If it works on all other machines but not yours there is something on your machine that is doing this. Note that it is not Dropbox - Dropbox cannot do it, there is a process or something on your device which is causing the issue. You need to work out whats different between yours and the rest
- Internazionale2 years agoExplorer | Level 3
I'm sorry but it is not like you say because the temporary file are created in dropbox and from dropbox and not in my pc, so it is impossibile what you say, there is a problem in dropbox, because if the problem was the pc, the temporary files would be created in my pc.
Is there a dropbox assistance?
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