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Forum Discussion

osamabahr's avatar
osamabahr
Helpful | Level 6
7 years ago

syncing with mac os yosemite

suddinly my mac stop syncing os x yosemite 10.10.5
Desktop
Sync
  • osamabahr's avatar
    osamabahr
    6 years ago

    Thank you for your effort, as the problem happened it is again solved withoud doing any further thing

osamabahr's avatar
osamabahr
Helpful | Level 6

No errors appear, it is just dimmed like no internet access, with rotating arrows, and word connecting

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 years ago
If the Dropbox icon on the menu bar is dimmed, then it does mean it cannot connect to the web.
 
There is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues that could be restricting traffic to the following Dropbox domains.
 
I’d recommend disabling or changing your settings for the above to see if this helps out!
  • osamabahr's avatar
    osamabahr
    Helpful | Level 6
    7 years ago

    Thank you for your caring, i tried a lot of things, i make thr proxy as "no proxy" re-installed a lot of times, removing the data folder, still dimmed and give me that no internet connection, and log in give me nothing at all, really don't know what to do.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Are you able to access and login to the Dropbox site?
       
      Could you forward a screenshot showing what the Dropbox desktop application looks like in the menu bar at the top of the screen, and what happens when you click it?
       
      Thanks in advance!
      • osamabahr's avatar
        osamabahr
        Helpful | Level 6
        7 years ago

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