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Forum Discussion

care4rei's avatar
care4rei
Explorer | Level 3
6 years ago

Syncing issue on macOS 10.15 Catalina

I have a trouble of dropbox syncing on macOS 10.15 Catalina.When I restart my macbook pro, dropbox starts syncing all the time and it shows all my files in dropbox is syncing.The syncing may take a l...
Desktop
Mac
Sync
  • Jane's avatar
    Jane
    6 years ago
    Hey J-Sync, thanks for staying in touch here! 
     
    As a follow-up step, I’d recommend unlinking & relinking your account on your Mac once, since it recreates the local database. Can you let me know if you’ve already done that? 
     
    You could also check out the steps below. Please note that it is very important to follow these steps specifically as failure to do so may result in other issues:
     
    #1. Make sure the Dropbox desktop application is running & click on the Dropbox icon in your menu bar. → Then click next to your profile picture in the Notifications panel. 
    #2. Select 'Preferences' & then navigate on the 'Account' tab.
    #3. Hold down the 'Option/Alt' key. 
    #4. Click on the 'Fix Permissions' button (make sure you're still holding down the 'Option/Alt' key. 
    #5. You may be prompted for your a username and password, this is your computer login credentials, not your Dropbox account ones. 
     
    Once you get a chance to have a look at my pointers, please keep me updated on the results!
Zbig's avatar
Zbig
Explorer | Level 4

Exactly the same here! 

After all night of syncing ca. 160 000 files it started syncing them again when I restarted my MacBook Air.

Polish version of Dropbox.

OBOFR's avatar
OBOFR
New member | Level 2
6 years ago

Hi,

I confirm it too, since the Catalina upgrade I have the same issue

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