We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

simon_mck's avatar
simon_mck
New member | Level 2
12 months ago

Sync icons missing in Explorer on Windows

HI 

 

I am using windows 10 and my sync icons are not showing at all. I have tried uninstalling/ reinstall - no joy

I have tried regedit to alter the Overlay keys no joy

 

Any ideas most welcome

Many thanks

S

Desktop
Sync
Windows
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Hi simon_mck, thanks for bringing this to our attention.

     

    Do you have any other cloud service apps running at the same time?

     

    Is the Dropbox desktop application running and syncing? What message do you see on the bottom left when you view the app from the system tray?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!