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Ann-Sofie's avatar
Ann-Sofie
New member | Level 2
9 months ago

Sync doesn't work

Can someone please help me.... The files I save on dropbox on my computer isn't sync with the dropbox that I share with my colleges. What should I do and look for? Is there a system setting?

desktop
sync
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi Ann-Sofie! Thanks for your post here on our Community. 

     

    Do you mean that your files don’t show up online on www.dropbox.com? 

     

    Can you clarify the OS version of your computer, as well as the app version and syncing status of your Dropbox app? 

     

    Let me know, and we can take a look.

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