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Forum Discussion

sanchmo's avatar
sanchmo
New member | Level 2
4 years ago

STOP Dropbox from backing up external drive

I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should N...
Computer Backup
desktop
Mac
sync
  • Hannah's avatar
    Hannah
    3 years ago

    Hey everyone!

     

    You should be able to find the steps on how to disable the external drive backup through the desktop application's preferences here.

     

    I hope this helps!

x3kristy's avatar
x3kristy
Explorer | Level 4

Megan, I have the same thing happened to me. I went to my dropbox and deleted my external drive. But when I hit "resumed syncing", it  still trying to sync many files from my external drive. How to I cancel the sync? Thanks so much!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hi x3kristy, I hope you're doing well! 

Can you update me on your app's version and syncing status? 

Is the external drive removed? 

Thanks a bunch!
  • x3kristy's avatar
    x3kristy
    Explorer | Level 4
    4 years ago

    Yes, I removed the external drive, deleted the external drive copy from dropbox, resume syncing and it still syncing the files that are in the external drive. How is that possible?

  • x3kristy's avatar
    x3kristy
    Explorer | Level 4
    4 years ago

    Hi Megan, I can't find what my desktop app version is but I trashed and downloaded the latest version and installed it on my desktop, it seems to do the trick. It's no longer syncing my external drive. Thanks so much for reaching out.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Glad to see everything is back and running, x3kristy! 

      If you need anything else, you know where to find us.

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