You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
sanchmo
4 years agoNew member | Level 2
STOP Dropbox from backing up external drive
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should N...
x3kristy
Explorer | Level 4
Megan, I have the same thing happened to me. I went to my dropbox and deleted my external drive. But when I hit "resumed syncing", it still trying to sync many files from my external drive. How to I cancel the sync? Thanks so much!
Megan
4 years agoDropbox Staff
Hi x3kristy, I hope you're doing well!
Can you update me on your app's version and syncing status?
Is the external drive removed?
Thanks a bunch!
Can you update me on your app's version and syncing status?
Is the external drive removed?
Thanks a bunch!
- x3kristy4 years agoExplorer | Level 4
Yes, I removed the external drive, deleted the external drive copy from dropbox, resume syncing and it still syncing the files that are in the external drive. How is that possible?
- x3kristy4 years agoExplorer | Level 4
Hi Megan, I can't find what my desktop app version is but I trashed and downloaded the latest version and installed it on my desktop, it seems to do the trick. It's no longer syncing my external drive. Thanks so much for reaching out.
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