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Forum Discussion
[Solved, Ubuntu 22.04] Dropbox is always "Connecting..."
Hi, Dropbox tray icon says it is "Connecting..." forever. I cannot see the list of the latest modified files as it used to show or use the tray, actually. I am using Linux Ubuntu 22.04 ...
Hey folks,
I found an extension that solves this issue for me. It worked immediately as soon as I installed the extension. No reboot or logout was required.
I just have to point out I am using Ubuntu 22.04.
https://extensions.gnome.org/extension/615/appindicator-support/
I was and still also using this extension to display old tray icons. Maybe it is also important.
https://extensions.gnome.org/extension/2890/tray-icons-reloaded/
Now I am happy again, here is the proof to make you happy too.
Mod note:
Please note that Dropbox is only supported on vanilla builds of Ubuntu 14.04 or later, or Fedora 21 or later.
We don't officially support forks or variants of these operating systems, or other flavors of Linux at this time.
You can learn more about our supported distros for Linux here.
Thanks, however, I already patched it some days ago since I cannot live with a huge load of messages coming for me every day. haha
Hey folks,
I found an extension that solves this issue for me. It worked immediately as soon as I installed the extension. No reboot or logout was required.
I just have to point out I am using Ubuntu 22.04.
https://extensions.gnome.org/extension/615/appindicator-support/
I was and still also using this extension to display old tray icons. Maybe it is also important.
https://extensions.gnome.org/extension/2890/tray-icons-reloaded/
Now I am happy again, here is the proof to make you happy too.
Mod note:
Please note that Dropbox is only supported on vanilla builds of Ubuntu 14.04 or later, or Fedora 21 or later.
We don't officially support forks or variants of these operating systems, or other flavors of Linux at this time.
You can learn more about our supported distros for Linux here.
Hi Leoheck,
Great to hear that you found a solution to the "always connecting" issue. In my case, on Pop!_OS 22.04 LTS, the two GNOME extensions you suggested as possibly providing a solution did not work.
So dropbox still waiting for a fix to this issue. Kindly escalate a solution ASAP.
Thanks.
I am also on POP OS! 22.04 and having the same exact issue and installing the two shell extensions did nothing except duplicate some of the icons.
dropbox please flag this thread as UNSOLVED, as it is not solved for everyone yet. Thanks.
- Megan
Dropbox Staff
Hi le_avion & alanpmuscat, thanks for posting here!
Could you confirm with me the version of the app you're using on your end?
Also, how long has it been in a "connecting" state?
Keep me posted, and we'll take it from there.
v150.4.5000
It never gets out of the Connecting... state it sits there for days on end. However syncing works fine, only the status never changes and the rest of the information is missing (like level, percentage used, recently changed files, etc.)
- Walter
Hey le_avion, sorry to jump in here, but could you try to lessen the app's load by using selective sync on some of your folders, preferably ones you don't need locally available to your computer.
If you do and the app is still stuck, please send us a screenshot of the app's exact status so that we can have a visual too.
1. It isn't really stuck. It syncs fine but the status it displays is stuck on Connecting... and as I mentioned before it doesn't display the normal statistics as it does on my Ubuntu 20.04 installation.
2. Since Dropbox has not implemented Smart Sync for Linux I'd rather have all files available locally otherwise it kind of defeats the purpose.
I have exactly the same issue as le_avion.
Dropbox is syncing all files and folders however the status display is permanently stuck on connecting and no statistics at all are shown.
