You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RogueXLR
2 years agoExplorer | Level 4
Slow Upload Speeds
I am experiencing very slow upload speeds even though I have recently upgraded by internet connection (100mbs down and 40mbs up). I am a videographer who needs to upload gigabytes worth of footage on...
RogueXLR
Explorer | Level 4
Yes I do have just over 300k files in my dropbox account and have only started encoutering this issue recently
Nancy
2 years agoDropbox Staff
Hi from me as well, RogueXLR!
Please keep in mind that the Dropbox app’s performance may decline if it tries to sync more than 300k files.
What I’d like you to try, in case you have any large folders you don’t need to be synced locally, is to use selective sync and remove them from the desktop app, so that they only appear on www.dropbox.com.
Let me know if this seems to help.
- RogueXLR2 years agoExplorer | Level 4
Ok I have just removed some files that way the total is under 300k and upload speed is now up to my max plan speed. I still don't understand how if there are more than 300k files and if nothing has changed on say 250k of them, why it drastically slows down the upload speed. I get that it has to check every file one by one but making it slow down upload speed is odd.
- Nancy2 years agoDropbox Staff
I’m glad to hear this seems to have solved the issue, RogueXLR!
If you’d like to check more info on this, please take a look at this Help Center article, as well.
Hope this helps.
- RogueXLR2 years agoExplorer | Level 4
Hello I am back with experiencing more slow upload speeds despite the total file count being below 300k. My upload caps out between 5-10Mbps compared to the usual 40Mbps based on my plan speed. I have even gone to the lengths of completely uninstalling and reinstalling the desktop app and even tried uploading directly to the website and still have the same slow upload speed. I don't know what is going on and why this has changed suddenly in the past 6 months.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!