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MADaines's avatar
MADaines
New member | Level 1
12 days ago

Sharing with view-only permissions requires the mobile app, and can't be opened on iOS browser

I have been trying to share a folder and sub folder via a view only share email and or link and neither work. I want the share to open in a web browser as most recipients do not want to register ...
  • Jay's avatar
    Jay
    12 days ago

    Thanks for the image. When you invite people, that means they need a Dropbox account to view the link, meaning it has become a shared file, and not a shared link. 

     

    This does mean that anyone with the shared link can access that content, as with all other shared links that are created. 

     

    Could you delete the invited users and instead follow these steps to create a shared link to the file?

MADaines's avatar
MADaines
New member | Level 1
12 days ago

 

Thanks for your reply Mark but the screen shot below is all that appears after clicking the link, no X, close or exit options show, unless I'm missing the obvious?

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    12 days ago

    Hi MADaines, thanks for bringing this to our attention.

     

    Are you certain that this is a shared link to a folder, and not a shared folder?

     

    Are you able to open that link in another browser on your phone?

     

    Any other info or screenshots would be helpful!

    • MADaines's avatar
      MADaines
      New member | Level 1
      12 days ago


      Hi Jay,

      I’m trying to give view access only to invited people (screenshot below) and not to share a folder with edit permissions.  

      I then copy the link and paste it into an email.

      As I understand it invites with view only access can view a folder without having to open a Dropbox account and are also unable to edit  

      Some have successfully acquired access but agreed to open an account but others have refused.

      One other thing even once an individual has used the link I then again have to agree access. Maybe this is where I’m going wrong  

      Many thanks.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        12 days ago

        Thanks for the image. When you invite people, that means they need a Dropbox account to view the link, meaning it has become a shared file, and not a shared link. 

         

        This does mean that anyone with the shared link can access that content, as with all other shared links that are created. 

         

        Could you delete the invited users and instead follow these steps to create a shared link to the file?

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