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Dareman's avatar
Dareman
Explorer | Level 4
2 years ago

Sharing link doesn't work. Cannot share folders. Settings seem to be ok.

When I create a shared folder with editor rights for everyone with the link, everyone that I share it with get's the message: Link temporarily disabled. For the life of me I cannot figure out what...
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  • Walter's avatar
    Walter
    2 years ago

    I see, thanks for the update Dareman 

     

    Would it be OK with you if we reached out via email to have a further look internally? 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there Dareman, sorry to hear about this.

 

It sounds like your shared links may have been banned. How long have you been having this issue? 


Did you get an email from Dropbox informing you about this perhaps?

 

Keep us posted!

Dareman's avatar
Dareman
Explorer | Level 4
2 years ago

Hi @Walter

 

thanks for the reply. That could be a possible reason. 
I just noticed today. Didn't use Dropbox for a while. Either the mail was long ago and I missed it or there wasn't one.

How can I remove this ban? 
I am clueless however as to why there might be one in the first place.

 

Thanks

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    I see, thanks for the update Dareman 

     

    Would it be OK with you if we reached out via email to have a further look internally? 

    • Dareman's avatar
      Dareman
      Explorer | Level 4
      2 years ago

      that would be greatly appreciated. Thank you!

      I have revoked all my shared folders now, just to be safe.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Dareman! I just logged a new ticket for you. 

         

        When possible, please reply back to it, so that we can check this further.

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