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Explorer | Level 4

26 days ago

Solved

Shared folder disappeared from my account (owner). How can I restore it?

I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner. It is not in my deleted files. How can I re...

restore

Shared Folders

Rich
26 days ago
JoyceMR wrote:
Just checked again. No it is not listed in Shared

Any reference to to it on your Events page? When was the last time you saw the folder? When was the last time you signed in to your account? Are there any files in your account or is only this folder missing?

If it's no longer on your Sharing page then you may have removed your access to the folder, intentionally or not. Is the other person able to invite you back to the folder? If not, then there's likely no way to recover access to the folder. A new folder would need to be created and shared. The other member could then move the content from the old folder to the new one.

Rich

Super User II

26 days ago

JoyceMR wrote:
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner.

Is the folder still listed on your Sharing page?

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","kudosSumWeight":0,"postTime":"2025-03-20T10:23:29.057-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:restore","text":"restore","time":"2022-07-26T01:00:16.034-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Shared Folders","text":"Shared Folders","time":"2018-07-19T16:11:47.984-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:827372_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":130},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

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JoyceMR wrote:\n
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner.
\n

Is the folder still listed on your Sharing page?

","body@stringLength":"476","rawBody":"

JoyceMR wrote:\n
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner.
\n

Is the folder still listed on your Sharing page?

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How can I restore it?","moderationData":{"__ref":"ModerationData:moderation_data:827387"},"body":"

JoyceMR wrote:\n
Just checked again. No it is not listed in Shared
\n

Any reference to to it on your Events page? When was the last time you saw the folder? When was the last time you signed in to your account? Are there any files in your account or is only this folder missing?

If it's no longer on your Sharing page then you may have removed your access to the folder, intentionally or not. Is the other person able to invite you back to the folder? If not, then there's likely no way to recover access to the folder. A new folder would need to be created and shared. The other member could then move the content from the old folder to the new one.

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