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Forum Discussion
Share Folder doesn't appear in my account.
Hi! I can't access a shared folder when my other coworkers can perfectly access the documents. Even though the folder was shared with me, I can't see it in my account, neither in the app nor in the ...
Hi Ana Cris, welcome to our Community!
In regards to the shared folder that you can't locate in your Dropbox account, have you also checked your emails? You should be getting a notification to join the folder that way.
Have you made sure the sender of the folder is using the same email address, as the one you're using on your end?
Let me know more, and we'll take it from there!
Megan
Dropbox Staff
Dropbox StaffHi Ana Cris, welcome to our Community!
In regards to the shared folder that you can't locate in your Dropbox account, have you also checked your emails? You should be getting a notification to join the folder that way.
Have you made sure the sender of the folder is using the same email address, as the one you're using on your end?
Let me know more, and we'll take it from there!
