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Forum Discussion

sekturina's avatar
sekturina
Helpful | Level 5
5 months ago

Selective sync - Showing all folders marked for sync, even though I previously unselected many.

Hi, I am using the selective sync option on my PC (Win 10, DB v202.4.5551) and I already have many folders set to web only. So, if I remember correctly, when I open the preferences and go to selecti...
Desktop
Sync
Windows
cs28's avatar
cs28
Helpful | Level 5
5 months ago

My team and I recently started experiencing this as well. Despite syncing only a subset of the folders, reopening the setting will show them all checked. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    cs28, can you also clarify the app version you’re running on your desktop app?

    • cs28's avatar
      cs28
      Helpful | Level 5
      5 months ago

      v202.4.5551

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hi cs28, thanks for the info, could you get in contact with the support team directly for them to investigate this in more detail?

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