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Forum Discussion

mstomasik's avatar
mstomasik
Helpful | Level 6
9 months ago

Scanned PDF Files not uploading

Just in the last week or so (April 9, 2024) my scans to PDF have stopped uploading...they just get stuck with a spinning status indicator. I am using an iPhone 8, iOS 16.7.7, with the Dropbox app, a...
iOS
Mobile
Sync
upload
  • mstomasik's avatar
    mstomasik
    9 months ago

    You bet...please open a ticket.  I really use the app a lot for scanning

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Alright, thanks for giving this a go. We can open a ticket for you then, and investigate further. 

 

Let me know if that’s OK, and we can get things started.

mstomasik's avatar
mstomasik
Helpful | Level 6
9 months ago

You bet...please open a ticket.  I really use the app a lot for scanning

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    All set, mstomasik! Please reply back to my email, and we'll check this further.

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