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Forum Discussion
Robbo1983
11 months agoHelpful | Level 6
Saving articles with new folders
Hi, does anyone save web page articles from iOS Safari into DropBox? I normally use the ‘Save to DropBox’ option in iOS Safari. That option would also allow me to save a web page article in a new Dro...
- 10 months agoHi Walter, thanks for looking into this issue. It actually seems to have resolved itself in Safari as of last night. Thank you for helping to resolve this. Have a good week!
Robbo1983
Helpful | Level 6
Hi Walter, thank you for the quick response. Sorry yes, I need to update to the latest version of 17.2.1 which I will do tonight. I also have not tried another browser and so I will also try that if the problem still persists. I also haven’t tried clearing the cache of both apps. Thank you.
Walter
11 months agoDropbox Staff
Let me know the outcome when you get the chance to perform those steps Robbo1983
- Robbo198310 months agoHelpful | Level 6Hi Walter, thanks for following up. Unfortunately, the issue still persists with Safari saving to DropBox. I have followed the suggestions; I am now on iOS 17.2.1, I also cleared the cache on Safari and DropBox, and I have tried different browsers. I am now using Chrome rather than Safari. Chrome allows me to create folders in DropBox but it takes several steps versus what was easy with Safari. Any additional suggestions would be welcome thank you!
- Walter10 months agoDropbox Staff
Thanks for flagging this with us Robbo1983
Our team is aware of this issue and are working on it.
We'll let you know more once we have an update!
- Robbo198310 months agoHelpful | Level 6Hi Walter, thanks for looking into this issue. It actually seems to have resolved itself in Safari as of last night. Thank you for helping to resolve this. Have a good week!
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