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Forum Discussion
Confused8
2 years agoExplorer | Level 3
Restore Deleted Files
I have a file that I moved from DropBox to my hard drive. The hard drive crashed, so I lost it. Does Dropbox Basic have any deleted files in an archive that can be recovered?
- 2 years ago
It does yes, but, only 30 days worth: https://help.dropbox.com/delete-restore/recover-deleted-files-folders
Mark
2 years agoSuper User II
It does yes, but, only 30 days worth: https://help.dropbox.com/delete-restore/recover-deleted-files-folders
- Confused82 years agoExplorer | Level 3
Thanks for your help. It saved me a lot of hassle.
- Bill802052 years agoNew member | Level 2It restores an old file with the same name instead of the one deleted.
- Nancy2 years agoDropbox Staff
Hey Bill80205! Can you send me a bit more info on this?
Was the deleted file saved on your desktop app perhaps? Is there any chance your updates hadn’t synced to your online Dropbox account, which is why you’re not seeing the correct version of the file being restored?
- Bill802052 years agoNew member | Level 2👍 Yes it is still on my Windows laptops. I'm not sure how to sync my online account so it will be there on my Android phone??
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