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Forum Discussion
AgentOrange
2 years agoHelpful | Level 7
Refuses to preserve correct creation date
I have tried to upload files without losing the original creation date on this main account(which I have a 2TB subscription on), and on a new non-subscription account that I created on a device I’ve ...
AgentOrange
Helpful | Level 7
@Nancy Thanks for passing it along.
Yes I do have some other things. I can’t view file info/details on any files, except for photos (& I have to have them open to see the small amount of info it will even show). And even then many of them that do have a creation date (because under the photo section they are listed under months and days… no time of day however) don’t show any trace of it in the info. Many pics, even though they are ordered by a “modified” date, don’t show any date at all in the info. All non-photo files have no way I can find to view the metadata info at all.
This is on the iPhone app. The app I have for my Kindle Fire is a version from years ago and it works fine as far as the last time I used it on there. I haven’t had to back up anything else on there in awhile.
Also is there a way to search by the following file types without having to type in a file name? I need to pull up all files of certain types because many are filed in various mass backup batches under folders named for when or where I backed them up. They contain a bunch of different files that are unrelated to each other. Audio, Video, Image, Document, etc… and possibly various file types within those types. I need to be able to find all my audio files, and my video files, and also my Documents, Zipped, etc files without typing in a name (which I don’t always know and just filters out the rest of them from being displayed). Yesterday I tried to single out all my audio files to find my song ideas and other audio files and hopefully try to re-sort them into folders where I can more easily locate what I’m looking for at any point in time, but it kept asking for text with which to search. I tried using “*” and it said it had to be at least 2 characters so I tried “**” but it didn’t bring anything up. Usually an “*” is used to search for any title under a category but it wouldn’t work on here.
Yes I do have some other things. I can’t view file info/details on any files, except for photos (& I have to have them open to see the small amount of info it will even show). And even then many of them that do have a creation date (because under the photo section they are listed under months and days… no time of day however) don’t show any trace of it in the info. Many pics, even though they are ordered by a “modified” date, don’t show any date at all in the info. All non-photo files have no way I can find to view the metadata info at all.
This is on the iPhone app. The app I have for my Kindle Fire is a version from years ago and it works fine as far as the last time I used it on there. I haven’t had to back up anything else on there in awhile.
Also is there a way to search by the following file types without having to type in a file name? I need to pull up all files of certain types because many are filed in various mass backup batches under folders named for when or where I backed them up. They contain a bunch of different files that are unrelated to each other. Audio, Video, Image, Document, etc… and possibly various file types within those types. I need to be able to find all my audio files, and my video files, and also my Documents, Zipped, etc files without typing in a name (which I don’t always know and just filters out the rest of them from being displayed). Yesterday I tried to single out all my audio files to find my song ideas and other audio files and hopefully try to re-sort them into folders where I can more easily locate what I’m looking for at any point in time, but it kept asking for text with which to search. I tried using “*” and it said it had to be at least 2 characters so I tried “**” but it didn’t bring anything up. Usually an “*” is used to search for any title under a category but it wouldn’t work on here.
Megan
2 years agoDropbox Staff
Hi AgentOrange, in regards to the first mention, about the info, and the details of your files, can I ask for some screenshots, please?
As for your search question, we do offer a feature called full-text search, which allows you to search files by name, extension (file type) or keyword within the file.
If you're on a paid account, you should have access to it and you can read more about it here.
- AgentOrange2 years agoHelpful | Level 7Megan
I took some screenshots but I have no option here to attach them.
As for the text search thing, I don’t know what text to search for… I need to be able to sort all Audio files (as well as Video files, Document files, Zipped files, etc) to find where I have my song ideas (and other files) stored. Many times I’ve saved them to a file app or to my iCloud folder and then moved full folders of miscellaneous files in one go to Dropbox.
I have too many folders and subfolders to be able to sift through to be able to find them.
Many of them are not always named something I immediately recognize because they came from my old phones where I emailed them to myself and later found them in various email accounts and moved them to various places since they don’t save to the main Gallery.
Most have various extensions that I don’t necessarily even recognize as being an audio file. I recently found a few with the extension caf and only realized they were audio files when I tried to open one in Dropbox. I think I originally thought they were some type of document or system file because they wouldn’t open on my current phone. But I usually back all those weird files up anyway whether they appear to work or not because there’s always a chance that they may open somewhere eventually. So I can’t search by SPECIFIC extension names because I don’t even know what extension names they are under. They’re under a wide variety of extensions. I just need to sort by the General types of Audio, Video, Document, Zipped type files (apparently some aren’t saved as .zip but a variety of zipping extensions), etc.- Megan2 years agoDropbox Staff
Hi AgentOrange, when you try to respond back to me, you should be able to have a camera-like icon.
If you click on it, you should be prompted to attach your screenshots here. Keep in mind that you might need to use your computer for this.
As for the file search, I definitely see where you're coming from, and with that much workload and different extensions/ file names, it's a tough process.
- AgentOrange2 years agoHelpful | Level 7Megan
I still don’t see a camera option. I currently don’t own a computer btw, unless you count the last 2 I got in ‘08 & 2011/2012… but I don’t connect to the internet/Bluetooth/etc anymore on them for obvious privacy issues(they likely can’t handle modern privacy software) and I use them to try to locate old info I may need to access old accounts should I need to (and I have had to before) without the contents risk being compromised/hacked.
I could try later on a cheap android tablet I use just for games but I don’t know if it’ll make a difference as it’s not a computer either. Is there some other way to temporarily post them somewhere that isn’t social media long enough for you to see them?
Btw why do pics & vids show up under the gallery section under months/years that are different from what they show up as(the few that actually do) elsewhere in their respective folders on Dropbox?
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