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hunterm's avatar
hunterm
Explorer | Level 4
3 years ago

Unable to open "Online Only" files without setting them to "Local" first

A user at a company I provide IT support for just upgraded to Windows 10 Enterprise from Windows 10 Home. Upon creation of the new profile and setting up dropbox, it was noticed that the user is unab...
Desktop
Sync
Windows
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hey hunterm, welcome to our Community! 

Does this happen with a specific file type or with all of them? 

Also, does the user get any error messages when trying to double-click on online-only files, and if so, what is the message? 

Keep me posted, and we'll take it from there!
hunterm's avatar
hunterm
Explorer | Level 4
3 years ago

@Megan just to be clear, the first response is to you

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