We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

djaffee's avatar
djaffee
Explorer | Level 3
12 months ago

There are no folders in Save to Folder in Signature

I've just added a new member to our company DropBox and given her access to use a template in Signature. When she gets to the Save to Folder page, there are no folders available to her. There are no ...
Dropbox Sign
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

In that case, I'd recommend getting in touch with our support team as they'll be able to assist further with account specific information @frenchfoxdesign 

 

Let us know of any updates!

frenchfoxdesign's avatar
frenchfoxdesign
Explorer | Level 4
3 months ago

For those in this channel experiencing this issue I chatted with the DropBox support team and their engineers are aware of the issue and are working on a fix.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!