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Forum Discussion

James P.45's avatar
James P.45
New member | Level 2
9 years ago

Stuck "importing photos..."

My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
Mobile
Sync
Matthew K.11's avatar
Matthew K.11
New member | Level 1
9 years ago

I'm having the same issue. It's stuck on "Importing photos" and I don't even have a device connected. I find that if I quit the Dropbox app and reopen it the message will go away for a period of time, then it comes back as soon as I connect my phone.

My specs: 

  • I'm running the latest 3.14.7 of Dropbox for Mac
  • I'm running Mac OS X 10.11.4 Beta (15E33e)
  • I've got both a personal paid Dropbox account as well as a Dropbox for Business connected

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