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James P.45's avatar
James P.45
New member | Level 2
9 years ago

Stuck "importing photos..."

My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually com...
Mobile
Sync
Paul H.'s avatar
Paul H.
New member | Level 2
9 years ago

Just adding myself to this list of people experiencing the problem.

Am not signed up to Teams so that possible solution doesn't work for me.

I note that DB is syncing regular files normally despite the icon being stuck and the message "Importing Photos..." being displayed as the status.

Also, all my photos are uploaded via the iphone app and so I have no more photos that need uploading - I plugged my phone in to my computer for other reasons, but this incorrect syncing message resulted as a consequence and it doesn't appear to matter how long I leave the phone connected the sync fails to complete.

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