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mdea1a's avatar
mdea1a
Explorer | Level 4
12 months ago

Still syncing desktop and downloads

I am confused and frustrated that Dropbox keeps syncing my desktop and downloads. I have it disabled in the local app and on the web login, yet it keeps happening. I read articles, I deleted the enti...
Desktop
Dropbox Backup
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi mdea1a, interesting. 

 

Let me ask: do you get any specific errors when trying to move the desired folders from within your Dropbox folder, to the paths they were originally, before you enabled Backup? 

mdea1a's avatar
mdea1a
Explorer | Level 4
12 months ago

MeganI don't know how to do that. I don't know the original paths. I don't even know how they got there in the first place, as I never chose to backup these three local folders.

Also, can you clarify, I was seeking an answer to my prior response - as to why what is supposed to show with alt-H (option-H) is not what I am seeing?
When I get to the Account section and hold down option+H (no "alt" key on Mac?) I don't get shown the "Reset OS folder locations" option - instead I get shown three options: Fix Permissions, Fix Hardlinks, or Reset File System Warning options. At the bottom of the screen that pops up, there is also a button that says Add Team Account. I can't get a screenshot as the pop-up that shows these disappears as soon as I release the keys?

Thank you for trying to help fix this issue.

  • mdea1a's avatar
    mdea1a
    Explorer | Level 4
    12 months ago

    Hi again Megan do you have remote in support. Now it is really messed up. I tried to move the My Local out of Drobox into my harddrive, which seemed ok. Then I tried to delete it out of my harddrive, and now my Finder and Downloads do not work AT ALL. I really need more than typing this out. How do I request remote in support?

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