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LT retired's avatar
LT retired
Helpful | Level 6
3 years ago

Sharing items in Dropbox

I used to be able to share items in a dropbox but that no longer shows up. How do I get it back?
Share
  • LT retired's avatar
    LT retired
    3 years ago

    Thanks for all your help. My grandson fixed it. He said I did not finish installing the upgraded dropbox that I had purchased. Now it is working! I am happy!

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey LT retired, I hope it’s alright if I jump in. 

 

Can you let me know more details about where you were seeing the “Share” option previously? 

 

Are you referring to the local Dropbox folder in your File Explorer/Finder perhaps?

LT retired's avatar
LT retired
Helpful | Level 6
3 years ago

It was in the local dropbox folder in the File Explorer. The share option showed up when I right clicked on the dropbox folder and I could share. I no longer get that option.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey LT retired, sorry to jump in, but could you send us a screenshot of the options you get when you right-click on files in your Dropbox folder? 

     

    Also, what's the desktop app's exact status as shown in your system tray/menu bar at the moment? 

    • LT retired's avatar
      LT retired
      Helpful | Level 6
      3 years ago

      Thanks for all your help. My grandson fixed it. He said I did not finish installing the upgraded dropbox that I had purchased. Now it is working! I am happy!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        I'm glad to hear it's sorted now and thanks for the update LT retired 

         

        See you around the Community and have a lovely weekend!

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