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Forum Discussion
michel Salloum
2 years agoExplorer | Level 4
"Send a copy" isn't showing as an option on my Windows context menu
hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:
BenDBX
Community Manager
Hi CLoeffler2,
I've asked a member of our engineering team to look into this as it was largely fixed for most users, but we have had some reports trickling in since the fix was implemented. Is this still happening, and if so, are you consistently unable to see "send a copy" in the context menu, or is it always missing?
Let us know and we can go from there!
Thanks,
Ben
CLoeffler2
5 months agoExplorer | Level 3
It only shows up when you right click off of a file, then you can send a copy of the entire folder. I found a work around to be right click in the folder, then hit send a copy, then delete the folder, and drag and drop the individual files I need to transfer. I rarely need to send the content of the entire folder in the transfer.
- Suyeon Kang5 months agoDropbox Engineer
Hello CLoeffler2,
We are currently investigating this issue.
Do you know roughly which build version you started seeing this issue on?
I see that you also have a Windows 11 device. Do you encounter this issue on Windows 11 as well?
- chrshale5 months agoNew member | Level 2
You've been "investigating this issue" for months.
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