You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
New Dropbox folder structure is affecting my syncing
With the introduction of the new version of Dropbox ( I have 183.4.7058 now), there have been issues with its functionality. In the main Dropbox folder, besides the working shared folder, a folder wi...
Jay
Dropbox Staff
Dropbox StaffHi lilya_solomyanchuk, thanks for bringing this to our attention.
It sounds like you're referring to this change, as you mentioned a folder with your name on it.
Does the shared folder have any incompatible characters in it?
This will help me to assist further!
No, there are 4 words. It worked good before.
- Jay
Is the folder visible on the Dropbox site? Could you try reinstalling the app, without uninstalling it first, using this link?
Yes, the folder visible on the Dropbox site. Reinstalling the app didn`t help. It still indexing all time.
- Nancy
Sorry for jumping in, lilya_solomyanchuk.
If you check your app’s syncing status, does it seem to make progress or is it stuck indexing a specific number of files?
Also, can you please right click on your local Dropbox folder > select Properties, and let me know how many files it’s currently syncing?
