You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

fransvandervleuten's avatar
fransvandervleuten
Helpful | Level 6
2 months ago

My saved (InDesign) file is not synced after saving it on my Mac

Hello,   Yesterday I worked on some files (InDesign) on my Mac Studio at home. Today I am working at a client on my laptop, but on the way in the train I wanted to make some changes to my InDesig...
Desktop
Mac
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey there fransvandervleuten - sorry to hear about your syncing issue.

 

When you saved your file on your Mac at home, did you make sure that the Dropbox desktop app was running and fully synced (up to date) before closing the app and/or your computer? 

 

Did you check the website to see if the file had synced? 

 

Let us know more and we'll take it from there, Frans. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!