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Margie's avatar
Margie
Helpful | Level 5
5 years ago

My desktop app is stuck at syncing and I need help with the buttons to fix hardlinks and permissions

I have the exact same problem as many others with Dropbox sticking with "2+day syncing".  Daphne kindly posted the solution below, but I can't get it to work.  When I hold down the space bar (in wind...
Desktop
Sync
  • Walter's avatar
    Walter
    5 years ago

    Hi Margie; how are you today?

     

    I'm sorry for the slightly delayed reply; your post was caught by our Spam filter (probably due to its length) and I just moved it back for you. 

     

    Moving on to your concern now, can you please try using the alt+H keys instead of the space button and let me know if this did the trick for you?

     

    Thanks! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi Margie; how are you today?

 

I'm sorry for the slightly delayed reply; your post was caught by our Spam filter (probably due to its length) and I just moved it back for you. 

 

Moving on to your concern now, can you please try using the alt+H keys instead of the space button and let me know if this did the trick for you?

 

Thanks! 

  • Margie's avatar
    Margie
    Helpful | Level 5
    5 years ago

    Thank you Walter, that worked like a charm.  I did restart the computer, and it too quite a long time to stabilise but now, for the first time in ages, it is "up to date".

     

    Many thanks for the suggestion.

     

    Margie

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Thanks for letting me know this worked Margie; I'm glad to hear it's sorted now.

       

      Feel free to give us a nudge if you ever come up with a Dropbox question!

       

      Until then, take care and stay safe! 

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