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Forum Discussion

MG194's avatar
MG194
Explorer | Level 4
2 years ago

100s of the same 'permission' notifications on my desktop all day long for several months now

Can someone help me stop getting same permission messages from dropbox all day long - no matter what I do they just keep on showing every few min/hours - I want to know what is going on and how to permanently stop this action? Is my db account hacked or what? Any idea.. please?

Desktop
Notifications
Permissions
  • Walter's avatar
    Walter
    2 years ago

    This is a quite outdated version of the app MG194 - could you update to the latest version from this page directly and let us know how it goes? 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for bringing this to our attention, MG194.

     

    Can you please send us a screenshot of these pop-up notifications, so we an check this out?

     

    Thanks in advance!

    • MG194's avatar
      MG194
      Explorer | Level 4
      2 years ago

      Sure, I can not take screenshot directly from computer because it blurs all the background / blocks all the tools any time I open the notification; however I'm sending you picture that I took with my phone camera.. Thank you for saving my nerves in advance!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi MG194, thanks for the screenshot! 

         

        Can you clarify if you've installed the app with admin privileges? 

         

        Have you allowed for the app to make any necessary changes? Did you choose "yes" or "no" in the above message?

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