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Forum Discussion

alderking's avatar
alderking
Helpful | Level 5
6 years ago

Missing finder Smart Sync icons

This morning for some reason all the Smart Sync icons in finder windows have disappeared. Syncing is still functional, but the icons are gone. I've restarted, re-installed the app, toggled "enable Fi...
Desktop
Sync
  • Creative Soul's avatar
    Creative Soul
    4 years ago

    Okay I just relaunched the Finder and all my icons appeared again. I don't think the issue is DropBox... the issue is with Finder.  Sometimes toggling the view at the top of the window works (icons / list / columns)... it seems as though Finder needs 'refreshing' to see the icons.

jannone's avatar
jannone
New member | Level 2

I am experiencing the same issue, and have tried the steps in this post and others, including restarting in safe mode and installing only Dropbox to ensure no conflicting apps. Still does not work. Thanks for your help.

-John

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey John, thanks for trying out some initial troubleshooting steps - awesome work! 
 
Could you confirm if you also have had a look through the suggestions mentioned here? 
 
Let me know of any updates!
  • lynmac's avatar
    lynmac
    Collaborator | Level 8
    5 years ago

    The suggested tips on closing down Dropbox and re-starting worked for me.  Thank you!

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