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Forum Discussion
MikeHenderson
2 years agoExplorer | Level 4
Large files will not download
I'm having a recurring issue where large files will not download. It seems like 31gb is the max file size that dropbox will upload.
I select the folder to be available offline, files do not dow...
MikeHenderson
Explorer | Level 4
Yes, but I feel like this is just kicking the can down the road. I've updated multiple things and the only persistent feature is that it doesn't work.
-M
MikeHenderson
2 years agoExplorer | Level 4
I don't know if it's working or not. But it seems like the same behavior, it kinda looks like it might be downloading. See the status in finder, but I don't see it in activity.
- Emmet2 years agoCommunity Manager
Hi there,
We’d like to check what’s going on here, would you mind if we reached out to the email associated with your community profile to look into this further?
Thank you!
- MikeHenderson2 years agoExplorer | Level 4
I already have a ticket open with tech support.
-M
- Emmet2 years agoCommunity Manager
Thanks for letting us know. We'll ask our team to look into this ticket.
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