You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RustyRiley
2 months agoNew member | Level 2
How can I stop Dropbox from trying to sync all my files?
I've had Dropbox for backup of "standard" / particular for years but the automated services try to sync ALL my files resulting in using up my limits and pushing me to try to backup all files on the h...
Jay
2 months agoDropbox Staff
Hi RustyRiley, thanks for bringing this to our attention.
Are you referring to the Dropbox Backup feature, or something else regarding the syncing of files?
Any other info or screenshots would be helpful!
- RustyRileyDunedin2 months agoNew member | Level 2
One has to understand the context -- getting repeated messages that my dropbox is full with prompts to pay for more storage --- however, when I check I find I'm only using about half a gigabyte -- I thought the first, Basic Plan, was 2Gb and free -- so what's going on -- sure the files are on a hard drive with more on it, but I'm trying to keep a backup of only a part of that drive -- so what's up?!
- Rich2 months agoSuper User II
RustyRileyDunedin wrote:
getting repeated messages that my dropbox is full with prompts to pay for more storage --- however, when I check I find I'm only using about half a gigabyte
Are you sure that you're checking the correct account? You've posted here using two different accounts, and each would be associated their own, separate Dropbox account. Make sure you're checking the correct account for the email that you received.
- RustyRiley2 months agoNew member | Level 2
WELL, so far as I know I've only got the one dropbox account -- but if I had two -- wouldn't they be listed separately in the folder listing -- where the one is listed as 473Gb? I'd love to "show" this but can't figure out how to "point to" the photo I've taken of it
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!