We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

JADAstudio's avatar
JADAstudio
Helpful | Level 5
2 years ago

Dropbox Sign: all text in PDF goes missing

So I decided to try Dropbox Sign. I created a PDF with a bunch of text, a raster logo, and a few signature lines. However, in the Dropbox Sign field editor, all of the text is gone; Only the raster l...
Dropbox Sign
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey JADAstudio, thanks for keeping us in the loop on this.

 

May we reach out via email to have a further look internally at this point? 

JADAstudio's avatar
JADAstudio
Helpful | Level 5
2 years ago

@Walter 

 

Certainly. Feel free to contact me directly at the email address associated with my account (if you have access to that), or the temporary email address below.

 

[email removed as per Community Guidelines]  

 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!