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Forum Discussion
Dropbox Mac Beta: Green Circles are gone - everything has the cloud symbol
I am assuming work is being done in the background, but as of a few days ago, I no longer have green circles for downloaded (available offline) files. Everything has a cloud symbol (that symbol doesn...
Jay - one more thing that may or may not have something to do with the strange sync icon behavior I am seeing - my Dropbox App beta is no longer syncing.
I quit the app, and relaunched it (where I go ta few "can't start" error messages with log txt files). It now seems to be up and running, but it's been stuck in "indexing" forever. The even bigger problem is - nothing gets synced. - I have folders where I share urgent content automatically with business clients - they now can't get my files. My entire professional workflow has come crashing down.
I can't tell for sure when Dropbox stopped syncing - files that I added to a Dropbox folder on March 7 are available on Dropbox.com, but files from March 19 and later were not uploaded. I had not noticed and Dropbox did not give me any sync errors. Strangely, under "View sync issues" the Dropbox app shows no issues.
Of course, I tried all the steps Dropbox suggests when the app stops syncing (quit-relaunch, full disc access, accessibility, and so forth). Since this is a beta version, I am sure the fix is not that simple.
What shall I do now? I still have those txt logs. Who shall I send them to?
Thank you in advance. Needless to say, this is a rather urgent matter.
I am having lots of Dropbox sync issues, symbols not showing the actual status of files, and now - after restarting the Dropbox app - it says "Can't sync".
When I tried to restart the app again, it could not start, giving me an error message with a log file. I tried it again right away, this time it launched.
What should I do now?
