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Forum Discussion
RiaT
3 months agoExplorer | Level 4
Dropbox is uploading duplicate camera upload images, why?
When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice.
Looking at my dropbox on-line and on the app on my phone I can see ...
- 3 months ago
Thanks for the info, Ria.
In your initial screenshots, I do see a discrepancy between the images, which is that two of the duplicates seem to have been "captured by AutoStamper", which is indeed a 3rd party app.
Can you check if this app edits your photos, perhaps in the background, without you doing it manually?
RiaT
Explorer | Level 4
How do I attach the metadata files?
When I click on the little camera icon (Insert/edit image) it does not open for me to search and attach the screenshots on my computer.
It asks for:
Source
Image description
Dimensions
Constrain proportions
I tried to put the path to the screenshots into the Source, but It didn’t work.
Thanks
Hannah
3 months agoDropbox Staff
If you can't attach your screenshots from the camera icon, feel free to send us a shared link instead, Ria.
- RiaT3 months agoExplorer | Level 4
I hope this works, never done it before.
- Hannah3 months agoDropbox Staff
That's perfect, thanks, Ria!
I removed the link, to avoid traffic in your account, and added the photos to your reply.
Out of curiosity, do you have any 3rd party apps that you use to edit photos on your phone?
- RiaT3 months agoExplorer | Level 4
Thank you.
I only use the windows photo app or very seldom PhotoWorks.
The duplication, when downloading photos, started well after I started using PhotoWorks.
Thanks
Ria
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