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drkenrich1688's avatar
drkenrich1688
New member | Level 2
10 months ago

DB won't complete folder uploads.

I'm a novice here. I started about 5 years ago, but never really did anything consistently. It's now been 2 years and several upgrades since my last experience, but I do remember it working just fine...
Sync
upload
  • Nancy's avatar
    Nancy
    10 months ago

    Hi @drkenrich1688! Welcome to our Community. 

     

    Are you uploading your audiobooks to Dropbox via www.dropbox.com or the desktop app? 

     

    If it’s www.dropbox.com, have you also tried this via a different browser/incognito window perhaps? 

     

    Also, what’s the total size of the two folders you’re trying to upload, as well as your current Dropbox plan? 

     

    Let me know, and we’ll take it from there.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi @drkenrich1688! Welcome to our Community. 

 

Are you uploading your audiobooks to Dropbox via www.dropbox.com or the desktop app? 

 

If it’s www.dropbox.com, have you also tried this via a different browser/incognito window perhaps? 

 

Also, what’s the total size of the two folders you’re trying to upload, as well as your current Dropbox plan? 

 

Let me know, and we’ll take it from there.

drkenrich1688's avatar
drkenrich1688
New member | Level 2
10 months ago

Thank you for your response. You must be magical. This morning it's working.

 

I went back in and deleted both folders to make sure I was doing what you asked. Yes, I'm using dropbox.com, and I wanted to trace exactly what I was doing to answer any question you may have.

 

This time I noticed a difference. I didn't do anything different, but last night it seemed to be trying to take all the files at once in any order it could. This morning, it took them sequentially, a few at a time, and went to completion.

 

I guess it's fixed. Thank you.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Awesome news drkenrich1688!

     

    If you need anything else, just give us a shout! 😎

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