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Forum Discussion
dennis_c
2 years agoExplorer | Level 3
Conflicted file issues
Currently, there are approximately 10 users using Business Dropbox, and we are experiencing numerous issues. These issues include frequent creation of conflicted files, even when users are not access...
dennis_c
2 years agoExplorer | Level 3
When I try to delete those 0kb files, it keep returning back.
Is it even possible to delete them when using DROPBOX?
No one is accessing the files other than myself and it keep returning back.
Please give us solution to this.
I'm paying almost $3200 yearly and drobox consistently having issues.
I'm about to change to different platform as it is not worth staying with dropbox if this cannot be fixed.
I already searched posts about this and seems like there is no **bleep** solution around here.
- Nancy2 years agoDropbox Staff
Are you having this issue only with Adobe Illustrator files on your Dropbox account? If you haven’t already, please try to test this by deleting a couple of other files to see if they’ll come back, as well.
Is there any chance that any of these files are currently open on a different device that’s linked to your account?
- dennis_c2 years agoExplorer | Level 3
its happening to other files as well, i tried on image files
- Hannah2 years agoDropbox Staff
Thanks for the update, Dennis and thanks for your feedback about this issue.
Since you can see which user is the one re-creating the file, can you ask them to delete it from their own account, to see if that helps?
Also, if you click on your Dropbox icon, then on your initials/profile pic and then on "view sync issues", do you see anything reported there?
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