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Forum Discussion
kpmj
6 years agoHelpful | Level 5
Cannot open PowerPoint presentations from a shared folder on Dropbox
Hello,
I keep getting an error message (see below) when I try to open powerpoint presentations created by someone else in a shared Dropbox folder. I can open the ones I add to the folder. I disable...
- 6 years ago
Thanks for the suggestions everyone, the issue was due to the antivirus software. Our IT guy played around with it and the issue is now resolved. Thanks once again!
Mark
Super User II
Its possible that the folder structure is very close to the limit on their machines, but, you are over ever so slightly due to a different name maybe (e.g. your My Documents folder name therefore being longer), or, just your Dropbox in a different location.
kpmj
6 years agoHelpful | Level 5
Thanks for the suggestions everyone, the issue was due to the antivirus software. Our IT guy played around with it and the issue is now resolved. Thanks once again!
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