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Forum Discussion
D K.7
8 years agoHelpful | Level 5
Android App not uploading photos anymore
Paid dropbox account, Samsung S4 Dropbox app on android device no longer uploads photos. Trying clearing cache on android device, no luck
- 7 years ago
I reinstalled the android app, and it appears to be working for me again. I am still trying to find the perfect solution for automatically moving pictures from android to dropbox.
Brandon B.1
Helpful | Level 7
To anyone coming to this topic later: as of 2018-02-08, this issue is not solved. The suggestion here is to go into the "Battery Optimization" screen on the phone, and set Dropbox to "not optimized". I (and many other people) have done that. It made no difference.
Brandon B.1
7 years agoHelpful | Level 7
After buying Google Drive & Sync and trying that for a couple of weeks, I am back to using Dropbox. Drobox has the annoying bug where it doesn't upload photos from Android unless you are actively looking at the Dropbox app, but Google Drive & Sync creates multiple duplicates of folders and files, adding (1), (2), (3), (4), etc. And then if you delete the duplicates, it duplicates the original! The Android bug is annoying, but at least Dropbox syncs correctly and doesn't delete my files!
I just hope they fix this Android bug some day.
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