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Forum Discussion

LB15's avatar
LB15
Explorer | Level 3
6 months ago

"Public links have been temporarily suspended for generating excessive traffic." Please help!

I outsource my work and make my content available to a number of individuals that need access to it. I am currently unable to share my links anymore do to: "Public links have been temporarily suspend...
Error Messages
Share
Shared Links
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey LB15 - sorry to hear about this.

 

It seems that your shared links were banned due to excessive traffic/bandwidth usage. 

 

Is this the first time this happens?

 

Let us know more and we'll take it from there. 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Thanks for the heads-up LB15!

 

Can I send you an email, in order for us to have a closer look into this?

  • LB15's avatar
    LB15
    Explorer | Level 3
    6 months ago

    please do

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey LB15, I just sent you an email, I'll see you there!

      • LB15's avatar
        LB15
        Explorer | Level 3
        6 months ago

        You sent me an email marking it as resolved. The problem still exists. It is not resolved. 

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