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Forum Discussion

anram's avatar
anram
Explorer | Level 3
2 years ago

Placeholders not visible on PC

I have several online only folders, but placeholders for the folders do not show up on my laptop PC running windows 10. On a second PC connected to the same Dropbox the placeholders for online files ...
Desktop
  • Rich's avatar
    Rich
    2 years ago
    anram wrote:

    I have enabled selective sync, an example is as below:

     However on my PC I only see 

    This would be the expected behavior for Selective Sync. The Selective Sync feature is used to remove the local copy of a folder from your computer. It doesn't leave a place holder behind like marking a file or folder as Online-only would.

     

    If you want local placeholders for your folders, go back into Selective Sync and check the folders so they sync back to your computer. They *should* come back as Online-only which would be a placeholder. If they fully sync back to your computer (green check mark), just right-click one or more folders and select Make online-only.

anram's avatar
anram
Explorer | Level 3

Hi Jay,

Thank you for the response, I have enabled selective sync, an example is as below:

 However on my PC I only see 

 It is interesting that _My Paper doc appears as a placeholder, but my folder names do not

Any thoughts

Thanks

Andrew

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
anram wrote:

I have enabled selective sync, an example is as below:

 However on my PC I only see 

This would be the expected behavior for Selective Sync. The Selective Sync feature is used to remove the local copy of a folder from your computer. It doesn't leave a place holder behind like marking a file or folder as Online-only would.

 

If you want local placeholders for your folders, go back into Selective Sync and check the folders so they sync back to your computer. They *should* come back as Online-only which would be a placeholder. If they fully sync back to your computer (green check mark), just right-click one or more folders and select Make online-only.

  • anram's avatar
    anram
    Explorer | Level 3
    2 years ago

    Thank you. I had misunderstood the difference between Selective Sync and Make Folder Online Only. I now have the functionality I wanted

    • Scratchy's avatar
      Scratchy
      New member | Level 2
      2 years ago
      They certainly have made the explanation as confusing as possible. How about this?

      □ Show ALL folders locally but select
      what's stored ONLINE ONLY

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