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Forum Discussion

Brian39's avatar
Brian39
Helpful | Level 6
5 months ago

One desktop machine isn't syncing to Dropbox any more, why?

I have two desktops and a notebook connected to Dropbox.  One desktop and and notebook connect consistently and is kept up to date on what ever is happening on the other.  One desktop has connected i...
Desktop
Sync
  • Jay's avatar
    Jay
    5 months ago

    Hi Brian39, thanks for bringing this to our attention.

     

    What OS are you running on that machine?

     

    Could you trying reinstalling the Dropbox desktop application, without uninstalling it first, by using this link to see if this helps?

     

    Keep me updated with any progress!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Brian39, thanks for bringing this to our attention.

 

What OS are you running on that machine?

 

Could you trying reinstalling the Dropbox desktop application, without uninstalling it first, by using this link to see if this helps?

 

Keep me updated with any progress!

Brian39's avatar
Brian39
Helpful | Level 6
5 months ago

Very many thanks, Jay.  reinstalling did the job.

 

Best wishes

Brian

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Glad to hear that this helped, enjoy your weekend!

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