You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Tyrrell
6 years agoHelpful | Level 5
On Mac, aliases in Dropbox to folders within Dropbox no longer work across devices
I'm having the same problem as what the user Robio describes here:
https://www.dropboxforum.com/t5/Files-folders/Mac-aliases-within-Dropbox-used-to-work-on-all-shared-devices/m-p/370300
That disc...
- 5 years ago
I imagine everyone is aware of this, but I still had this thread bookmarked, so I just popped in to say this issue appears to be fixed. I don't recall when it was fixed, but I'm running Dropbox 97.4.467 and aliases are working across devices within shared Dropbox folders.
Now if we can just get them to fix the problem of locked folders/files being not staying locked...
Walter
Dropbox Staff
Hi Tyrrell!
As I'd really need an account and device specific view to better advise on this matter (this is exactly why we had to switch to email communication with Rob as well in the post you quoted), would it be OK if I reached out via your Dropbox email address to have a further look into this with all of our tools available?
Let me know here and we'll take it from there. Thank you!
Robio
6 years agoHelpful | Level 7
The one thing that has not yet been made clear to me by Dropbox support is whether or not this is now expected behavior. No one has said one way or another whether Dropbox expects synced Mac aliases to use relative paths...
>alias /users/rob/Dropbox/2019 Budget.xlsx alias
>points to target users/rob/Dropbox/Budgets/2019 Budget.xlsx on ROB's computer
>but points to target users/joe/Dropbox/Budgets/2019 Budget.xlsx on JOE's computer
...which is what was happening a few months ago...
...or if Dropbox has been changed so that now the alias follows absolute paths (i.e., if the path includes /users/rob/, it won't work on Joe's computer.
They've asked me to unlink/relink my Dropbox "to ensure it's working correctly" but first I need to know which of the two behaviors they consider correct.
In the mean time, I've found a workaround: Each user creates their own aliases locally. It's far less convienient because User A has to tell User B where to find everything they might want to alias. But it's better than having to hunt.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!