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Forum Discussion
208308223
2 years agoExplorer | Level 4
Not all files are available offline on MacBook
I have a question about Dropbox synchronization on the MacBook.
If I recall correctly, a few months ago, I read that there have been significant changes to Dropbox, and as a result, files are n...
Walter
Dropbox Staff
Hi there 208308223, thanks for posting on our Community and happy Monday.
It sounds like you're experiencing what's outlined in this Help Center article.
In that case, please note that with the Dropbox for macOS update, setting how newly added files are stored in your Dropbox account is no longer configured using Preferences. Instead, this can be reconfigured directly in Finder. Here’s how:
- Open Finder.
- Select the folders the default setting should be applied to or select the entire Dropbox folder in ~/Library/CloudStorage.
- Right-click Make available offline.
This will make the current files and folders contained within your Dropbox folder Available offline, as well as any files and folders you add in the future.
To make newly added files online-only instead, follow the steps above but select Make online-only instead.
I hope this helps!
208308223
2 years agoExplorer | Level 4
Thank you for your response! 🙂
Yes, your responses should help me. However, I need some assistance in implementing them.
I'm unable to access the folder ~/Library/CloudStorage.
When I copy the path to my Dropbox, it reads as follows: /Users/XXX/Library/CloudStorage/Dropbox
However, I can't find the folder "CloudStorage" under /Users/XXX/Library
I apologize if I'm being a bit clueless.
- Nancy2 years agoDropbox Staff
Hi from me as well, 208308223!
Can you please follow the steps provided in the last post here, and let me know if they seem to help at all?
- dvdm2 years agoNew member | Level 2
Hi,
I have the same issue with this apparently new Dropbox approach. My sync settings are such that everything is always synced, but nowadays many files have this little cloud icon next to them, indicating I need to download them (i.e. have an internet connection). While this does get the latest version, it often defeats the purpose of Dropbox for me, as I cant access these files e.g. when traveling with poor connection. I have followed the provided link in the first answer given, but this seems a different issue to me. I just want all files to get downloaded to my comp whenever I get an internet connection, could you give clear step-wise instructions how to do this for Mac Ventura, and Dropbox v174.4 (with folders stored at Users/.../Library/CloudStorage/Dropbox)?
Thanks
- Walter2 years agoDropbox Staff
Hey dvdm, sorry to hear you're having issues with this.
If you'd like to make your entire Dropbox folder available offline, you can navigate to the Dropbox folder in ~/Library/CloudStorage, right-click, and choose Make available offline.
From there, you should let the desktop app sync your changes until it's 'up to date' in your menu bar.
Let us know if you need anything else.
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