You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
New Dropbox is killing me
Hello,
Is there any support available from Dropbox here or anywhere? Strange to have such a massive app and no support provided..
In any case I'd appreciate any help from anyone. My Dropbox has...
Hi there,
Here's a link to an article that may explain Dropbox's location move as well as other changes to the new Dropbox.
https://help.dropbox.com/installs/macos-support-for-expected-changes
Basically it's Apple's requirement - for the lack of a better term - but the article gives a better explanation.
If all else fails, "google" the crap outta everything :P. There's a good chance other people are experiencing the same issue and I usually find an explanation or work around/resolution to the issues.
Good luck :0)
Do you work for dropbox? Such terrible / non-existent customer support.
- Hannah
Dropbox Staff
Hey acej, are you still having issues with your Dropbox application?
If you still need assistance, please let us know.
Thanks for replying. It is 4 weeks since I posted the original issues. The Dropbox 'upgrade' is clumsy and not desired by many. There are tons of posts on this forum for you to read.
- Megan
Hi acej, you initially mentioned that your app had stopped working, could you let me know more about this?
Do you get any errors when trying to access or open the app? Did you try updating the app to its latest version, by any chance?
Feel free to also let me know the app's current syncing status, and we'll take it from there.
Thank you!
