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Forum Discussion
Never-ending Backup in Dropbox Backup
For a couple of weeks now I have noticed this phenomenon... When I opened the Dropbox Menu icon on my iMac I noticed that the Mac was backing up yet "Everything is up to date". I have checked in Fin...
Hi Megan
Good news!
I deleted version 159.3.5865 and downloaded/installed version 158.4.4564 and all is now well.
Many thanks for the help from you and your team.
John
Megan
Dropbox Staff
Dropbox StaffHey jhedleyj, while you're at it, you might also want to leave the Beta testing and after that install the stable version of the app.
I'll be waiting for your updates.
Hi Megan
Good news!
I deleted version 159.3.5865 and downloaded/installed version 158.4.4564 and all is now well.
Many thanks for the help from you and your team.
John
- Megan
I have the same issue. I started the Backup of my external drive two weeks ago, and it says it's finished----but the icon never reverts to the "ready" image. I'm using version 176.4.5108, which I think is the most current version.
It's happening again! I downloaded 158.4.4564 as advised and everything has been fine - up until today. The dropdown from Menu icon says " Everything is up to date" but at the same time the Mac is constantly backing up. I notice that the version now installed is 159.4.5870 (which I did NOT install!) Does it automatically update? If so can I have my self-installed version back, please?
- Walter
Hey jhedleyj, sorry to hear you're having issues with this again.
Could you send us a screenshot of the app's exact status so that we can have a visual too?
As for the desktop app's update to the most recent version, yes, this happens automatically and can't be disabled at this time.
I have just tried the time-honoured procedure of rebooting the computer - no luck. I then tried just quitting Dropbox and re-opening - no luck. I then tried signing out of Dropbox completely but with some trepidation as it completely reset the file locations etc. as though I was removing Dropbox completely. My next step was to simply sign back in to Dropbox and after the app had re-indexed all of the files everything is now OK! (Thank goodness!) So that's it - problem solved! Thanks for your interest and prompt reply.
Regards
John
