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Forum Discussion
quantum88
30 days agoExplorer | Level 3
My videos are automatically uploaded to Instagram. How can I stop it?
Something has changed here for the worse. Why is Dropbox making decisions for me without my permission??
I have uploaded a video which then I was going to post to Instagram FROM my Instagram acco...
- 29 days ago
Hi again, quantum88.
Just to clarify, the backup and Camera Uploads desktop app preferences can only be accessed from the desktop app preferences on your computer, not online or from the mobile app.
If you're not even using the desktop app, then I still think it's not related.
However the screenshot you sent us after recreating the issue, leads me to think that the videos are getting uploaded to your "Instagram" folder in your Dropbox account, not your Instagram account.
You mentioned you have a folder named "Instagram" in your Dropbox account, right?
I believe that if you tap on that "Instagram" hyperlink, you should get directed to the folder.
Can you check so we can confirm this?
quantum88
29 days agoExplorer | Level 3
Hi Hannah
Ok I uploaded a new file and it said Uploaded to Files. So yes, you are correct. Because before I was uploading to the Instagram folder, that was confusing as I took as the file was uploaded to my Instagram.
But why certain features are available only on the desktop app and not when logged online? Why do you have two platforms anyway (on computer) - online and app? what's the difference? do you have an article explaining this?
- Hannah29 days agoDropbox Staff
I'm glad we found out what the issue was, quantum88.
As for the Dropbox platforms, they all have some differences between them, because not all of them do the exact same thing.
For example, when you upload files using the website, they're just stored in our servers but they don't take up any physical space on your computer.
With the desktop app, the files are also stored on your hard drive and any changes you make to them locally from the hard drive, are syncing to your account online.
You can read more about the desktop app here.
I hope this helps.
- quantum8828 days agoExplorer | Level 3
Hannah wrote:
For example, when you upload files using the website, they're just stored in our servers but they don't take up any physical space on your computer.
That's not true - unless perhaps I upload a file from another computer, phone or website. When I upload a file from my computer, it always stays on there and only a copy is uploaded.
Your article is not very helpful as it only says how to install the Dropbox app and briefly what it does, but doesn't explain the difference between the two by comparing what can and can't be done on each one - which is what I'd like to know, given that for the reasons described earlier I choose not to use the app.
Also, I still can't see the need for two computer platforms - online and app and why the additional functions of the app can't be included in the online version.
I mean, since everyone can login online, why forcing them to install an app that uses huge amounts of memory (just check in your Task Manager people!) in the background by just siting there.
- Jay28 days agoDropbox Staff
Hi quantum88, the Dropbox desktop application is used to sync files directly from your machine to the Dropbox site and from there to other devices. This way you can add, edit and delete files in the Dropbox folder, and the app will automatically sync the changes for you.
This also includes any changes on your account from the site to your computer, such as if a file is updated from another machine.
Without the app installed, you need to manually download and upload files to the Dropbox site. You can't directly sync files immediately from the site without the desktop app installed.
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