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Forum Discussion
quantum88
30 days agoExplorer | Level 3
My videos are automatically uploaded to Instagram. How can I stop it?
Something has changed here for the worse. Why is Dropbox making decisions for me without my permission??
I have uploaded a video which then I was going to post to Instagram FROM my Instagram acco...
- 29 days ago
Hi again, quantum88.
Just to clarify, the backup and Camera Uploads desktop app preferences can only be accessed from the desktop app preferences on your computer, not online or from the mobile app.
If you're not even using the desktop app, then I still think it's not related.
However the screenshot you sent us after recreating the issue, leads me to think that the videos are getting uploaded to your "Instagram" folder in your Dropbox account, not your Instagram account.
You mentioned you have a folder named "Instagram" in your Dropbox account, right?
I believe that if you tap on that "Instagram" hyperlink, you should get directed to the folder.
Can you check so we can confirm this?
quantum88
Explorer | Level 3
no, I didn't. I don't have a Facebook page, closed it long ago and have no intention to create one. As I said - I just uploaded the video and immediately saw this notice:
POSTED to INSTAGRAM .
How can you explain it?
and also this from Google search
Where is the BACKUPS setting in Preferences? It's not in my settings.
Hannah
29 days agoDropbox Staff
Hi again, quantum88.
The article I linked in my previous response applies to Instagram as well, not just Facebook.
Also, the steps in your screenshot are steps that you can use to disable the Camera Uploads feature on your Dropbox desktop app.
The preferences in question can be found when clicking on the Dropbox icon in your system tray/menu bar.
But Camera Uploads does not automatically upload photos or videos from your Dropbox account to Instagram.
Does your Instagram/Meta account appear to be connected to your Dropbox here perhaps?
- quantum8829 days agoExplorer | Level 3
hi Hannah
We are still not on the same page here, and regrettably, this conversation is going in dribs and drabs as you (1) don't address directly my specific questions and (2) you keep changing your advice and keep adding new information to it, which you could have provided in your first reply.
Of course, I read in your article that it relates to posting to both Instagram and Facebook.
Since my post is about Instagram (I haven't mentioned Facebook in it), and your article states thatI addressed that requirement by stating that I don't have a Facebook account - meaning that the system could not even try to post my video to Instagram, even if I wanted to. So that excludes this type of error.
Hannah wrote:
The preferences in question can be found when clicking on the Dropbox icon in your system tray/menu bar.
I don't have the Dropbox icon in my system tray/menu bar. But if I did, and clicked on it, what would happen next? would it open my Account Settings?
I log in to Drobox in my browser. Ok, so I go to Account then Settings - and I do not have these options there. Your linked articles direct me to the BACKUP and CAMERA UPLOADS tabs/options - none of which appear in my Preferences.
I vaguely recall than when I first opened my Dropbox account I had this app icon in my system tray, which I have removed as it kept me logged in all the time using up significant amounts of my system resources. I discovered this by chance when investigating why there was such a high usage with very few apps open - and found that Dropbox app in the background was the culprit.
I use Dropbox only occasionally when I need to give access to someone to a large file, which happens on average maybe once or twice a month. Also occasionally, I was going to use Dropbox to post my reels to Instagram. This doesn't justify using so much of my computer resources by being continuously logged in.
How can I access those BACKUP and CAMERA settings while logged in the browser?
Finally, I was able to recreate the original issue.
Please note - have already deleted this upload.
About using Dropbox to post reels on Instagram - I have done it before, may be twice. from my Instagram account, where I had an option to upload the video from Dropbox, and it was a quick and easy process. I was taken to my account, selected the video sitting in my folder, and it was downloaded to Instagram. I did all this from my phone.
- Hannah29 days agoDropbox Staff
Hi again, quantum88.
Just to clarify, the backup and Camera Uploads desktop app preferences can only be accessed from the desktop app preferences on your computer, not online or from the mobile app.
If you're not even using the desktop app, then I still think it's not related.
However the screenshot you sent us after recreating the issue, leads me to think that the videos are getting uploaded to your "Instagram" folder in your Dropbox account, not your Instagram account.
You mentioned you have a folder named "Instagram" in your Dropbox account, right?
I believe that if you tap on that "Instagram" hyperlink, you should get directed to the folder.
Can you check so we can confirm this?
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