We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Antonio30
7 months agoNew member | Level 2
My updates on a shared file cannot be seen by the other members
Hello, The administrator is sharing a file with more members, to which all members have access and can modify it, and he shares it with me and tells me that only I have access, so the modifications I...
Antonio30
New member | Level 2
Hello,
It is only a file, without a folder, he shared it with me through email, as a link
When you save it on your computer, the file is updated and synchronized, but only I have access and it appears as the owner. When the owner is the one who shared it with me, the other users can
thank you
Rich
7 months agoSuper User II
Antonio30 wrote:
It is only a file, without a folder, he shared it with me through email, as a link
You likely received a view-only shared link, which allows you to view and/or download the file, but not edit it. If you saved the file to your own computer or your own Dropbox account, then it's your own copy of the file and will not sync back to the owner or anyone else.
Either the file needs to be shared with you with Edit access, or it needs to be placed into a folder and that folder shared with you with edit access.
- Antonio307 months agoNew member | Level 2
Hello,
The administrator shares the file with me to edit, and in members of that file my name appears, and "you can edit" but then when I open the file I see only you have access
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!